Effective Date: December 31, 2019
If you are a California resident, you have rights under the California Consumer Privacy Act of 2018 (CCPA). This California Supplemental Privacy Statement:
We may collect your personal information as an individual for various purposes, including the purposes described below and as further described (with respect to information collected through Flyers Energy websites) in the Flyers Energy Privacy Statement.
Responding to your request for information, order, or support: When you contact us (online or offline) in connection with a request for information, to order a product or service, to make a purchase, or to provide you with support, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we may collect your name and contact information, payment and partner rewards program account number and/or rewards eligibility information, and details about the fulfillment delivery and invoicing of your order, and we may include client satisfaction survey information. We may retain such information for administrative purposes, to defend our rights, and to manage our relationship with you.
Administering websites or other online service: When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services. More information about our use of personal data in connection with online marketing activities can be found in the Flyers Energy Privacy Statement.
Marketing: When you register for an event, we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We may combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. When visiting our websites or using our services we may provide you with personalized information. More information about our use of personal data in connection with online marketing activities can be found in the Flyers Energy Privacy Statement.
Contacting employees of our clients, prospects, partners and suppliers: In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.
Managing site visits and securing persons and property: We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.
The specific kinds of personal data that we may collect regarding California residents (through our websites, apps, and/or other channels, such as our retail network and partners) for the above purposes may include:
As explained above and in the Flyers Energy Privacy Statement, we may collect personal information directly from you, automatically from your device, from selected partners and/or from your employer.
Across the circumstances described above, we may use the personal information we obtain to:
Further, in connection with our processing, defense, or pursuit of legal and/or insurance claims involving California residents, we may obtain government-issued ID numbers and Tax ID numbers, such as US Social Security numbers.
We may share information about you with our subsidiaries, affiliates, joint venture partners, suppliers, and, where appropriate, with selected partners to help us provide you, or the company you work for, products or services, to facilitate transactions, or to fulfill your requests.
As explained (with respect to information collected through Flyers Energy websites) in the Flyers Energy Privacy Statement, we may also disclose your personal information that we collect to others as described below, or otherwise, where we have your consent.
Disclosure to service providers. Flyers Energy contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.
Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and shipping companies or postal services involved in fulfilling the transaction.
Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons Flyers Energy decides to sell, buy, merge or otherwise reorganize particular businesses. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers or receiving it from sellers. Although it is Flyers Energy’s practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from Flyers Energy in connection with one of these transactions will comply with all of the terms of this privacy statement.
Disclosure on collaborative websites. Some of our websites promote collaboration among registered users with respect to a particular area or topic. On those websites, we may share your username with other participants to label comments or suggestions that you make as yours. We do not, however, share your name, contact details, or other personal data with other users of those collaborative websites.
Disclosure for other reasons. We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
In addition to the rights granted under the Flyers Energy Privacy Statement, as a California resident, you have the right to:
Know your Personal Information: You can request specific pieces of Personal Information, or information about the categories of Personal Information that Flyers Energy holds about you by submitting a request through our webform here or by calling (toll free) 1-800-899-2376.
Request Deletion of your Personal Information: You can request the deletion of the Personal Information that Flyers Energy holds about you by submitting a request through our webform here or by calling (toll free) 1-800-899-2376.
Opt-Out of the Sale of Personal Information: We do not sell your personal data. So, we do not offer an opt-out to the sale of personal data.
Non-discrimination: If you choose to exercise any of these rights, we will not deny goods or services to you or provide different quality of services.
If you have questions regarding this privacy statement or our handling of personal data, please contact us by email, or by mail at:
Flyers Energy LLC
Attn. Customer Service
2360 Lindbergh Street
Auburn, CA 95602
Flyers Energy may occasionally update this privacy statement. When we do, we will revise the “effective” date at the top of the privacy statement. You should revisit this page periodically to become aware of the most recent privacy terms; your use of the site after such changes have been posted constitutes your agreement to such changes.